Our Story
The Unique Journey
From Humble Beginnings to Nationwide Excellence
It all started in 2019, in the back of a revamped van, where Sara and Gilton Santos embarked on what would soon become a groundbreaking adventure in auto care. Unique began as a modest mobile auto detailing service, fueled by a passion for pristine vehicles and unmatched customer service. Sara, with her keen eye for detail, and Gilton, with his relentless work ethic, quickly distinguished Unique in the bustling streets and quiet neighborhoods where they operated.
As word of their exceptional service spread, Unique's reputation for quality and dedication to customer satisfaction catalyzed an extraordinary expansion. Today, our operations stretch across nationwide, serving not just mobile cars but staffing and labor services for large corporations such as Hertz, Sixt, Budget, Avis, Amazon, and recruitable dealerships. But we didn't stop there; recognizing the evolving needs of our clients, we extended our offerings to include janitorial, auto preventative maintenance and hospitality—a testament to our adaptability and commitment to growth.
A Vision for the Future
At Unique, our horizon is boundless. Our vision is clear: to strategically drive profitable revenue growth across all business units while creating unparalleled value for our customers and, most importantly, opening doors for our employees to reach personal and professional heights previously unimagined.
Our Mission: Excellence in Service
Our mission goes beyond providing services; it's about excelling in them. To be the trusted partner businesses rely on to thrive, succeed, and stay ahead. Because for us excellence isn't a goal - its a standard.
The Pillars of Unique
Unique is built on a foundation of core values that inform every decision and interaction:
Honesty
How It's Lived:
Transparency in communication, admitting mistakes, and ensuring promises made are promises kept.
Quality
How It's Lived:
Continuous improvement, attention to detail, and exceeding client expectations in every project.
Transparency
How It's Lived:
Providing clear pricing, updates, and rationale for actions, fostering trust and collaboration.
Empathy
How It's Lived:
Actively listening to clients and team members, ensuring solutions address real concerns and challenges.
Hard work with no excuse
How It's Lived:
Going the extra mile for clients, persistently solving problems, and maintaining a strong work ethic.
Sense of Ownership
How It's Lived:
Employees and partners take pride in their contributions, showing accountability for their roles and the overall success of projects.
Speaking without the fear of conflict but politely
How It's Lived:
Creating a safe environment for constructive feedback, ensuring everyone feels heard and respected.
Pleasure in Serving
How It's Lived:
Delivering every service with care, enthusiasm, and a genuine desire to make a positive impact.
As we embrace the future, we remain dedicated to our core principles, continuously expanding our offerings to enhance your experience.
Stay with us on this path to excellence and discover the Unique difference.